FREQUENTLY ASKED QUESTIONS

    Delivery times depend on your location. Proceed to checkout and continue to shipping method to see the delivery date. Order by 3 PM EST for same day fulfillment. Keep in mind that weekends and holidays are not considered business days by Kinkyfit, or our shipping partners.
    You don’t need a PayPal Account to process your payment. We use the PayPal portal but you just need to choose the PayPal Guest Checkout where it will accept credit card of Visa, Mastercard and American Express.
    We ship via and USPS and FedEx SmartPost Keep in mind that Fedex does not ship to PO boxes. We provide shipping confirmation and tracking number via email the day your order ships. The cost of shipping is calculated when you check out, it is based on your zip code. Of Course if your order is $25 or above you automatically receive FREE SHIPPING
    We use plain brown padded Jiffy bags for complete discretion. We believe what’s done in private should stay in private so you have no need to worry about anything.
    We use a discreet billing name for all credit card transactions. The payment billing name will appear as “MMODT” on your statement and there is no reference to an Adult store at all shown.All packages are dispatched in plain non see through packaging or USPS packaging (depending on the size of your order), with a non-descript label and our return PO Box shown.We ensure your complete discretion at all times.
    If you’re not completely happy with a product you have bought from KinkyFit, let us know why within 14 days of receiving it and we’ll replace it with one that we think will work for you.

    To make a claim under the Sex Toy Happiness Promise, email us at support@kinkyfit.com as the reason for returning the item accompanied with three supporting images of the issue.

    Please note that lingerie, lubes, better sex products and bondage items are not covered by the Sex Toy Happiness Promise.
    To make a claim under the Sex Toy Happiness Promise, email us at support@kinkyfit.com as the reason for returning the item accompanied with three supporting images of the issue.A member of our support staff will be in contact with you as soon as possible.
    After logging into your account, go to your Shopping Cart. Here, you will be able to make payment or cancel your order.

    Note: We cannot give refunds once payment is verified.

    If you have not created an account during checkout, please contact support@kinkyfit.com
    We ship to Hawaii and Alaska but are not able to offer any Free Shipping. Rates are shown on checkout. APOs and PO Boxes are not an accepted shipping method at this time.
    Yes your privacy is paramount to us. No private information is kept nor sold to any third party entity. We do not retain any credit card details and all orders are processed via Paypal Payment Gateway. No sensitive financial information is kept.For more information, Please read our Privacy Policy

    We collect your email address for emailing you an order confirmation; we do not share your email address with any third parties that will send you unwanted or spam mail. Your email address used to contact you online is used solely for use between you (buyer) and kinkyfit.com to respond to any inquiries regarding orders or products and to comply with any requirements of law i.e.: verification for suspected fraudulent activities.

    Actual shipping address is collected for shipping purposes and is used between kinkyfit.com and the selected carrier only. Billing information is NOT collected on our system and is directly processed via Paypal. Your billing information may only be disclosed to the issuing bank for verification purposes. Please note our Privacy Policy.

    Once you’ve found the product you want to purchase, click the add to bag button. Once you are done choosing the items, click the proceed to checkout button to fill in the information required. Choose your desired shipping and payment option. Once the order has been placed, you will receive a confirmation via email.

    Please use our contact form to reach to one of our representatives. Click Here

    Alternatively, You can directly email us at support@kinkyfit.com

    We do not have gift wrapping

    Currently We do not ship ALL Our Products Internationally.


    The exception is our signature Freaky Gold Sex Dice, which we shipped internationally

    You do not need to register for a kinkyfit account to place an order.You may place your order as a Guest. Confirmation and shipping email will be sent to the email address you provide during checkout.
    No problem! Just follow these easy steps and you’ll be back shopping in just a moment!

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    All orders must be placed online. We cannot place an order over the phone.

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